3 MIN READ

1-22-2025

How Hotels Can Reduce Plastic Waste Without Sacrificing Guest Comfort

Alex Schulze , CEO/Co-Founder

How Hotels Can Reduce Plastic Waste Without Sacrificing Guest Comfort

Hotels are major contributors to plastic waste, with single-use plastics in toiletries, drink bottles, and diningware creating significant environmental challenges. As travelers increasingly seek eco-friendly options, hotels have the opportunity to reduce plastic waste while maintaining guest comfort. Here are several strategies that can help achieve this:

1. Use Bulk Dispensers for Toiletries
Single-use plastic bottles for toiletries like shampoo and conditioner contribute significantly to hotel waste. Hotels can switch to bulk dispensers, which are more cost-effective and reduce waste. Guests appreciate this sustainable choice, as it provides the same convenience without the environmental cost.
Example:  IHG Hotels & Resorts plans to eliminate small toiletries in favor of larger dispensers across 5,900 hotels, potentially saving 200 million plastic bottles annually. 

2. Provide Refillable Water Bottles and Stations
Plastic bottled water is another common source of waste. Offering guests branded, reusable water bottles and installing refill stations throughout the hotel can significantly cut down on plastic consumption. These bottles not only reduce waste but also provide a sustainable souvenir for guests.
Example: Marriott International is working to reduce plastic waste by replacing single-use plastic water bottles with refillable ones in guest rooms and public areas across its global properties, as part of its broader sustainability goals. 

3. Switch to Eco-Friendly Straws and Cutlery
Plastic straws, stirrers, and cutlery used in hotel dining are typically single-use items that harm the environment. By switching to biodegradable alternatives such as paper or bamboo straws and compostable cutlery, hotels can reduce their plastic footprint.
Example: Hilton Hotels eliminated plastic straws in 2018, preventing the disposal of hundreds of thousands of straws every year. 

4. Use Sustainable Food Packaging
Room service and takeout packaging often involve plastic containers and utensils. Hotels can switch to compostable or recyclable packaging, like paper bags or cornstarch containers, to reduce waste. Sustainable packaging can also enhance the guest experience by aligning with their environmental values.
Example: Hyatt Hotels has committed to using recyclable or compostable food packaging at all locations.

5. Implement Recycling Programs and Encourage Guest Participation
Recycling programs are essential in reducing waste. By providing accessible recycling bins in rooms and common areas, and offering clear instructions, hotels can encourage guests to participate in recycling. Some hotels even offer incentives like rewards or discounts to motivate guests.  
Example: Kimpton Hotels encourages sustainability by offering in-room recycling programs and providing clear guidance on waste reduction to guests, aligning with the brand’s commitment to environmental stewardship. 

6. Allow Guests to Refuse Single-Use Items
Giving guests the option to refuse single-use items, such as toiletries and plastic amenities, helps hotels cut down on waste. Offering incentives like loyalty points or discounts for opting out can encourage participation.
Example: Fairmont Hotels allows guests to opt-out of daily room amenities, significantly reducing waste from single-use plastics

7. Educate Employees on Sustainable Practices
Employee education is crucial to the success of sustainability initiatives. By training staff on the environmental impact of plastic and teaching them how to promote alternatives, hotels can foster a culture of sustainability. Employees can also help guests understand and participate in sustainability efforts.
Example: Accor Hotels has launched an initiative in the Maldives to educate staff on reducing plastic waste and promoting sustainable practices, aligning with its commitment to environmental responsibility across its global operations. 

Conclusion

Hotels don’t need to sacrifice guest comfort to reduce plastic waste. By adopting strategies like bulk dispensers, refillable water bottles, sustainable diningware, and recycling programs, hotels can offer a high-quality, eco-friendly experience. These efforts not only contribute to a cleaner environment but also appeal to the growing number of eco-conscious travelers, enhancing guest satisfaction and loyalty. As sustainability becomes increasingly important to consumers, hotels that lead the way in environmental responsibility can boost their reputation and attract more guests who prioritize sustainability.